Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We try our best to ship items as fast as we can. Please allow 2-7 days production time for your order to ship out, average shipping times are 3-10 business days based on your location.
Tracking numbers will be updated 2-5 days after your order has been SHIPPED. If you don't have a tracking number after 5 business please email us at firstname.lastname@example.org
All our shipments include tracking, so you will know where your order is at all times. We recommend that you keep up to date with any changes in legislation in your area that may affect postal and delivery companies, as these could lengthen the delivery time.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Our products are made in the USA, in the heart of Los Angeles.
When possible, we choose naturally derived ingredients over synthetics in all formulations.
We do not test products on animals. All of our products are cruelty free.
All products were formulated to be safe for all skin types. Please test a small amount with your body with any product you purchase anywhere. Everyone reacts different, even with all natural products.Please consult your doctor with the list of ingredients found on the website if you have any concerns.
You are able to cancel your order with no penalty only if the cancelation is before your order ships. If the item is already sent please use our easy return system to get a full refund.
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
For product safety reasons all sales are final. We offer a 100 % money back guarantee if the product is defective or damaged. (Melted Shea Butter does not qualify for exchange or refund). To be eligible for a refund or exchange you must first contact us within 7 days of receiving your order to alert us of the damage. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund. https://www.mlnnation.com/pages/refund-policy
FAQ'S about COVID-19
Our alternative logistics center is still operating and we continue to accept orders. It will take longer for processing and shipping to reach you. Your support means a lot to us, especially now. Stay safe and take care of yourself.
Both Mlnnation and our suppliers are taking the necessary hygienic measures to safeguard the health of our employees and customers. Shopping online is still completely safe and there is no scientific evidence that the virus can be spread through the shipments.
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All prices are in USD.